Privacy Policy

About our privacy policy

HOM-shop.com cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by HOM-shop.com. The effective date for the validity of these conditions is 25/05/2018. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data is collected about you by us, what this data is used for and with whom and under what conditions, if any, this data can be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy. About the data processing Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and for whom the data is transparent.

Webshop software

Our webshop is developed with software from Lightspeed. Personal information that you make available to us for our services, is shared with this party. Lightspeed has access to your data to offer us (technical) support, they will never use your data for any other purpose. Lightspeed is obligated to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal information is collected and/or stored. Lightspeed reserves the right to share collected data within its own group of companies in order to further improve the service.

Webhosting

We purchase web hosting and e-mail services from Lightspeed. Lightspeed processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Lightspeed has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal information. Lightspeed is obligated to secrecy under the agreement.

Payments processors

We use the platform of Mollie, PayPal and Afterpay to process (part of) the payments in our webshop. These payment processors process your name, address and place of residence and your payment details such as your bank account or credit card number. These payment processors have taken appropriate technical and organizational measures to protect your personal data. The payment processors reserve the right to use your data to further improve the service and in this context to share (anonymized) data with third parties. All of the above guarantees with regard to the protection of your personal data also apply to the components of the payments processor services for which they engage third parties. The payment processors do not retain your data longer than permitted by law.

Shipping and logistics

If you place an order with us it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL. PostNL uses this information only for the purpose of carrying out the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request - at a later time, we ask your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation with tax and criminal investigations

In certain cases, HOM-shop.com may be required by law to share your information in connection with governmental tax or criminal investigations. In such a case, we are forced to share your information, but we will, within the limits of the law, oppose it.

Storage Periods

We keep your data as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Pursuant to current Dutch and European legislation, you, as a data subject, have certain rights with respect to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the event of a forgetting request, we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to view the data that we process (or have processed) and that relate to your person or are traceable for that purpose. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us with an overview of the processors in possession of this data, stating the category in which we have stored this data.

Right of rectification

You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, modified at any time. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address we have on file.

Right to restrict processing

You always have the right to limit the data that we process (or have processed) relating to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to transferability

You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, executed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data relating to you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all probability, we will no longer be able to continue to provide the service in such a case because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

You have the right to object to the processing of your personal data by or on behalf of HOM-shop.com. If you object, we will immediately discontinue the data processing pending resolution of your objection. Is your objection well-founded that we will provide you with copies and / or copies of data that we (have) processed and then stop the processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We will not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies

We use several types of cookies on our website:

Technical and preferential cookies

Thanks to these cookies our website remembers the language, for example, that you have selected. These cookies do not process any personal data and are used solely for this purpose. These cookies are stored in your browser up to the moment that you delete cookies. 

Analytical cookies

We use the Google Analytics tool on our website for measuring website visits to which we do not send any personal data. Analytical cookies are stored in your browser for a maximum of 26 months after your last visit.

Advertising cookies

We use the services of Google Ads on our website for targeted adverts, but only if you grant your consent. You can find out more about the cookies of these services at www.google.com.

Third Party Cookies

In the event that third party software solutions use cookies, this is stated in this privacy statement.

Use of Google Analytics

We use the Google Analytics web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, "Google"). Data processing is for the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. Google Analytics uses cookies that allow you to analyze the use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Your data may be transmitted to the United States. There is an adequacy decision by the European Commission for data transfers to the US. Processing is based on Art. 6 (1) lit. f GDPR from the legitimate interest in the needs-oriented and purposeful design of the website. You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, based on Art. 6 (1) f GDPR. You can prevent the storage of cookies by selecting appropriate technical settings of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may further prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link. in download and install www.google.com. For more information about Terms of Use and Privacy, please visit www.google.com or www.google.com.

Using the Remarketing or "Like Audiences" feature of Google Inc.

We use the Remarketing or "Like Audiences" feature of Google Inc. on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). This feature is for the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to carry out the analysis of the website usage, which forms the basis for the creation of interest-based advertisements. The cookies are used to record site visits and anonymous data on the use of the website. There is no storage of personal data of visitors to the website. If you visit another website on the Google Display Network, you'll see ads that are likely to include previously viewed product and information areas. If necessary, your data will also be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the US. Processing is based on Art. 6 (1) lit. f GDPR of legitimate interest in targeting visitors to the Website through advertising by showing personalized, interest-based advertising ads to visitors to the Provider's website when visiting other websites on the Google Display Network. You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, based on Art. 6 (1) f GDPR. You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: www.google.com. Alternatively, you may opt out of third-party cookies by visiting the Network Advertising Initiative deactivation page at www.networkadvertising.org and implementing the opt-out information listed there. For more information about Google Remarketing and its privacy policy, please visit: www.google.com.

Using Google Adwords Conversion Tracking

We use the online advertising program "Google AdWords" on our website and, in this context, conversion tracking (visit evaluation). Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad served by Google, a conversion tracking cookie will be placed on your machine. These cookies have a limited validity, contain no personal data and are therefore not for personal identification. If you visit certain pages on our website and the cookie has not expired, Google and we may recognize that you have clicked on the ad and have been redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of advertisers. The information obtained with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a conversion tracking tag page. However, we do not receive any information that personally identifies users. Processing is based on Art. 6 (1) lit. f GDPR from the legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising. You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, based on Art. 6 (1) f GDPR. You can prevent the storage of cookies by selecting appropriate technical settings of your browser software. We point out, however, that in this case you may not be able to use all the functions of this website in full. You will not be included in the conversion tracking statistics. You can also opt out of personalized advertising in Google Ads Ads Settings. You can find instructions on how to do this at www.google.com. In addition, you can disable the use of third-party cookies by turning off the Network Advertising Initiative's opt-out page at: www.networkadvertising.org and implement the further information about the opt-out mentioned there. For more information and Google's privacy policy, please visit: www.google.com.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details

HOM-shop.com

Nieuwstraat 7
4921 CT  Made
The Netherlands
T085-0028133 (+31 85-0028133)
E [email protected]

Contact person for privacy matters

Z. van Wijnen